Critical "Soft" Skills for CFOs and Controllers
Total Credits: 4 including 4 Business Management & Organization - Non-technical
- Average Rating:
- Not yet rated
- Categories:
- ACPEN Industry Institute | Professional Development
- Faculty:
- Jennifer Louis, CPA
- Course Levels:
- Intermediate
- Duration:
- 4 Hours
- License:
- Product Setting: Expires 30 day(s) after program date.
Description
Accounting and finance managers and executives must demonstrate sound soft skills necessary for personal growth and organizational success. This course will provide insights into the most crtical personal skills critical for CFOs and Controllers - or those that want to be!
Basic Course Information
Learning Objectives- Distinguish the traits of a manager vs. a leader
- Recognize how to best interact and communicate with others
- List tips for hiring and developing millenials and beyond
- Recall change management best practices to lead enity initiatives
Major Subjects
- Tips for being a balanced leader-manager
- Adapting to various personality styles
- Tips for coaching millennials and beyond
- Best practices for managing organizational change
Course Materials
IMPORTANT_CPE Credit Instructions_Read Before Webcast_2025 Update (434.2 KB) | Available after Purchase |
Critical "Soft" Skills for CFOs and Controllers Handout (1.7 MB) | Available after Purchase |
Glossary (13.2 KB) | Available after Purchase |
Faculty

Jennifer Louis, CPA Related Seminars and Products
President
EMERGENT SOLUTIONS GROUP
Jennifer has over 25 years experience in designing and instructing high-quality training programs in a wide variety of technical and “soft skills” topics needed for professional and organization success. In 2003 she founded Emergent Solutions Group, which is dedicated to meeting organization’s professional training needs on a project or part-time basis. Jennifer serves a wide variety of clients, including public accounting firms, state CPA societies, private industry corporations, and public sector agencies.Previously Jennifer served as the Director of Audit Product Development at Surgent Professional Education for three years. Prior to that, Jennifer was Executive Vice President/Director of Training Services at AuditWatch, Inc., a highly respected training and audit process consulting firm later acquired by Thomson Reuters. Over her six years at AuditWatch, Jennifer served many roles. She began her career at AuditWatch as Vice President of Product Development. Jennifer also served as an instructor and consultant for the firm’s Audit Productivity Improvement Program (a comprehensive program enabling accounting firms to enhance audit quality and improve audit efficiency), as well as various other training courses. Later, Jennifer was primarily responsible for working with clients to design high-caliber, customized training programs. She led the Training Services Division, which includes AuditWatch University (“core-level” staff training for new hires to managers) and related offerings. She also co-authored the Guide to Value-Added Auditing (Thomson/Practitioners Publishing Company, Fort Worth, TX, July 2001).
Before joining AuditWatch, Jennifer was the Financial/Operational Audit Manager at AARP. While at AARP she served as one of their specially trained facilitators available as a resource throughout the organization for designing and leading strategic meetings and trainings.
Jennifer was also an Audit Manager at Deloitte, in Washington, DC. During her five years with Deloitte, she was a frequent local and national instructor. Jennifer also served as an instructor for the firm’s national “Train the Trainers” program.
Jennifer graduated summa cum laude from Marymount University with a BBA-Accounting. She is currently a member of the American Institute of Certified Public Accountants (AICPA) and is licensed to practice accounting in the Commonwealth of Virginia and North Carolina.Contact Jennifer via email at jlouis@emergentgroup.net, or via LinkedIn
Dates
Fri, Jun 06, 2025 - 09:00am to 12:31pm CDT
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Tue, Jun 17, 2025 - 11:00am to 02:31pm CDT
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Mon, Jun 30, 2025 - 01:00pm to 04:31pm CDT
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Mon, Jul 07, 2025 - 03:00pm to 06:31pm CDT
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Tue, Jul 22, 2025 - 09:00am to 12:31pm CDT
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Tue, Aug 12, 2025 - 05:00pm to 08:31pm CDT
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Fri, Aug 29, 2025 - 01:00pm to 04:31pm CDT
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Tue, Sep 02, 2025 - 03:00pm to 06:31pm CDT
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Sat, Sep 20, 2025 - 09:00am to 12:31pm CDT
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Thu, Oct 09, 2025 - 11:00am to 02:31pm CDT
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Wed, Oct 29, 2025 - 01:00pm to 04:31pm CDT
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Sat, Nov 08, 2025 - 03:00pm to 06:31pm CST
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Tue, Nov 25, 2025 - 09:00am to 12:31pm CST
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Tue, Dec 09, 2025 - 05:00pm to 08:31pm CST
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Fri, Dec 19, 2025 - 01:00pm to 04:31pm CST
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Tue, Dec 30, 2025 - 03:00pm to 06:31pm CST
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Fri, Jan 02, 2026 - 09:00am to 12:31pm CST
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Sat, Jan 17, 2026 - 11:00am to 02:31pm CST
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Wed, Feb 11, 2026 - 01:00pm to 04:31pm CST
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Thu, Feb 26, 2026 - 03:00pm to 06:31pm CST
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Fri, Mar 06, 2026 - 09:00am to 12:31pm CST
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Wed, Mar 25, 2026 - 11:00am to 02:31pm CDT
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Fri, Apr 03, 2026 - 01:00pm to 04:31pm CDT
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Thu, Apr 16, 2026 - 03:00pm to 06:31pm CDT
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Thu, May 14, 2026 - 05:00pm to 08:31pm CDT
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Fri, May 22, 2026 - 11:00am to 02:31pm CDT
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Tue, Jun 09, 2026 - 01:00pm to 04:31pm CDT
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Wed, Jun 17, 2026 - 03:00pm to 06:31pm CDT
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Sat, Jun 27, 2026 - 09:00am to 12:31pm CDT
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Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation Experience as an accounting or financial manager
Designed For Anyone who has a manager or executive leadership position in accounting of finance
Original Recording Date 06/2025
Course Developer EMERGENT SOLUTIONS GROUP
Date Added to Catalog 03/2025
Yellow Book No
Additional Information
Complaint Resolution PolicyPlease contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Instructional Delivery Method
Group Internet Based
Course Registration Requirements
Online Registration
Refund/Cancellation Policy
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.